Cancellation and Refund Policy

Cancellation and Refund Policy

Thank you for choosing Metawiz Technology for your ebook needs. We strive to provide you with the best digital content and services. Below is our cancellation and refund policy:

Cancellation Policy:

• 1. Instant Cancellation: If you wish to cancel your ebook purchase immediately after making the transaction, please contact our customer support team within 24 hours of purchase for a full refund.
• 2. Subscription Cancellation: For subscription-based services, you can cancel anytime by accessing your account settings on our website or contacting our support team. Your cancellation will take effect at the end of the current billing cycle.

Refund Policy:

• 1. Quality Concerns: If you encounter any technical issues or quality concerns with the ebook, please contact us within 7 days of purchase. We will assess the issue and, if found valid, provide a full refund.
• 2. Duplicate Purchase: In case of accidental duplicate purchases, please notify us immediately. Upon verification, we will issue a refund for the duplicate transaction.
• 3. Change of Mind: Unfortunately, we do not offer refunds for change-of-mind purchases. We encourage you to thoroughly review the ebook details before making a purchase.

How to Request a Refund:

To request a refund, please contact our customer support team via email at info@metawiz.in or through our website's contact form. Please include your order details and the reason for the refund request.

Refund Processing:

Refunds will be processed within 7-10 business days after approval. The refunded amount will be credited back to the original payment method used during the purchase.

Additional Information:

• Refunds are issued at the discretion of Metawiz Technology and are subject to review.
• We reserve the right to modify or update our cancellation and refund policy at any time. Any changes will be communicated on our website.

If you have any further questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact us. We appreciate your understanding and support.